Terms of Service

By using nobetterbalance.ai and our services, you agree to these terms.

Services

No Better Balance LLC provides AI voice receptionist and appointment booking services to businesses. Our services are designed to help manage customer communications and appointments efficiently.

How We Use Your Information

We use the information we collect for the following purposes:

• Send appointment reminders and booking confirmations
• Send service updates and follow-up messages
• Provide customer support and assistance
• Improve our services and user experience

We do not sell your personal information to any third party.

SMS Communications & Consent

By providing your phone number and opting in through our SMS Consent form, you consent to receive text messages from No Better Balance LLC.

SMS Program Description & Messaging Use Cases

No Better Balance LLC sends SMS messages for the following purposes:

• Appointment reminders and booking confirmations
• Service updates and follow-up messages
• Customer support and assistance
• General business communications related to your services

Message Details & Frequency

• Service Provider: No Better Balance LLC
• Message Frequency: Up to 2 messages per week (frequency may vary)
• Message Types: Appointment reminders, booking confirmations, service updates, and customer support messages
• Costs: Message and data rates may apply based on your wireless carrier plan. You are responsible for any carrier charges.

Message & Data Rates Disclosure

Message and data rates may apply based on your wireless carrier plan. Carriers may charge standard SMS rates. You are responsible for any charges imposed by your wireless carrier. Please contact your carrier for information about your SMS rates and plans.

Opt-Out Instructions (Text STOP)

• To Unsubscribe: Reply STOP to any SMS message from No Better Balance LLC
• Confirmation: You will receive an opt-out confirmation message within a reasonable timeframe
• Timing: Your opt-out request will be processed as soon as possible
• Result: You will receive no further SMS messages after opting out
• Re-Subscribe: If applicable, you can re-subscribe by replying UNSTOP to any message

Support Contact Information

If you have questions or need support regarding your SMS communications:

• Email Support: [email protected]
• Mailing Address: 851 NE 1st Ave, Miami, FL 33132
• Response Time: We respond to support requests within 24 business hours
• Help Keyword: Reply HELP to any SMS message for immediate assistance

SMS Data & Privacy

No mobile information (including phone numbers and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes.

Your phone number and SMS communication data are used exclusively by No Better Balance LLC for SMS messaging. We do not sell, rent, or share your phone number, SMS opt-in consent, or SMS message data with third parties for their own marketing. Please see our Privacy Policy for more information.

Carrier Liability Disclaimer

No Better Balance LLC and wireless carriers are not liable for:

• Delayed or undelivered SMS messages
• Technical issues or network failures
• Loss or damage caused by SMS message transmission
• Carrier-related service interruptions

Message delivery depends on your carrier's network and infrastructure. We are not responsible for carrier service quality or message delivery times.

Age Restriction (18+)

You must be 18 years of age or older to opt in to SMS messages from No Better Balance LLC. By opting in, you confirm that you are at least 18 years old and have the authority to consent to receive SMS communications.

Limitation of Liability

No Better Balance LLC is not liable for:

• Indirect or consequential damages arising from use of our services
• Loss of data, business interruption, or lost profits
• Third-party claims or disputes
• Service interruptions or technical failures

User Consent & Agreement

By using our services and providing your phone number, you explicitly consent to receive SMS messages from No Better Balance LLC. You acknowledge that you have read and agree to the terms outlined in this section, our SMS messaging practices, and our Privacy Policy.

Links to Privacy Policy

For information about how we collect, use, and protect your data, please review our Privacy Policy. Our Privacy Policy is incorporated by reference into these Terms of Service.

Governing Law

These terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

Contact

For questions about these Terms of Service or our SMS practices:

• Email: [email protected]
• Address: 851 NE 1st Ave, Miami, FL 33132

Changes to These Terms

We may update these Terms of Service from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.