Privacy Policy - No Better Balance LLC

Last updated: April 29, 2026

No Better Balance LLC operates nobetterbalance.ai. This policy explains how we collect and use your information.

Information We Collect

We collect your name, phone number, email address, and service preferences when you submit forms on our website or opt in to SMS messaging. This information is collected through:

SMS consent forms on our website
Appointment booking forms
Customer contact inquiries

How We Use Your Information

We use your information for the following purposes:

Send appointment reminders and booking confirmations
Send service updates and follow-up messages
Provide customer support and assistance
Improve our services and user experience

We do not sell your data to any third party.

SMS Communications

When you provide your phone number and consent to SMS messages, you agree to receive text messages from No Better Balance LLC. Here's what you need to know:

Message Details

Content: Appointment reminders, booking confirmations, service updates, and customer support messages
Frequency: Up to 2 messages per week (frequency may vary based on your interactions)
Sender: No Better Balance LLC
Costs: Message and data rates may apply based on your wireless carrier plan

Your Rights & Opt-Out

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message
Confirmation: You will receive an opt-out confirmation message confirming you have been unsubscribed
Help: Reply HELP to any message for customer support assistance
Re-Subscribe: You can re-subscribe by replying UNSTOP to any message (if applicable)

Data Protection & Privacy

No mobile information (including phone numbers and SMS opt-in consent) will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your phone number, SMS opt-in consent, or SMS message data with any third party for their own marketing.

We do NOT:

Share your phone number with external marketing partners, affiliates, or vendors
Sell your phone number or SMS data to any third party
Use your phone number for any purpose other than SMS communications from No Better Balance LLC
Share your SMS data with service providers or partners for their own marketing purposes

Your phone number and SMS communication data are used exclusively by No Better Balance LLC for sending you appointment-related messages and service updates.

Data Retention

We retain your phone number and SMS communication history for as long as you are an active customer or until you opt out. Once you opt out, we retain minimal data only as required by law or for legitimate business purposes.

What Information We Collect

We collect the following types of information:

Contact information (name, phone number, email)
Service preferences and appointment information
SMS consent timestamp and preferences
Communication history (messages sent/received)

Data Security Practices

We protect your information with industry-standard security practices:

Your phone number is encrypted and stored securely
We use secure servers to store and process your data
Access to your information is restricted to authorized personnel only
We implement measures to protect against unauthorized access, disclosure, or alteration

User Rights

You have the following rights regarding your information:

Right to opt out of SMS messages at any time by replying STOP
Right to request to update or correct your information
Right to request deletion of your information
Right to request a copy of the data we have about you
Right to unsubscribe from SMS messages and have your number removed from our system

Cookies & Tracking Information

Our website may use cookies and similar tracking technologies to improve your experience and analyze website usage. These technologies help us:

Remember your preferences
Understand how you use our website
Improve our services

You can disable cookies in your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us:

Email: [email protected]
Address: 851 NE 1st Ave, Miami, FL 33132
Response Time: We respond to privacy inquiries within 24 business hours

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.